Michele Twyman has been with Chubb for 34 years, where she has been devoted to making a difference for both her clients and her company. Over the course of her career, Michele has held various strategic home office and field leadership positions at Chubb with significant responsibilities, including her previous roles as Commercial Insurance Mid-Atlantic Zone Underwriting Officer, Worldwide Commercial Insurance General Liability Manager, North America Commercial Insurance Excess Casualty Manager, and North America Commercial Insurance Package Manager. In these roles, she has had responsibility for profit &amp; loss, growth, retention and overall portfolio management.

Additionally, Michele has an operations background, having led commercial policy processing operations. In that role, she oversaw more than 350 individuals, leading the transformation of Chubb’s commercial processing by optimization of centralized staff, improving standardized processing and leveraging enabling technologies which delivered significant savings to the organization. Michele was also integral on aligning core operations during the integration of ACE and Chubb.

Michele has led significant strategic projects during her career, including Chubb’s core commercial underwriting workstation, commercial umbrella platform transition, and development of Chubb Commercial Insurance’s new package product and platform.

Today, Michele serves as Executive Vice President, New York Regional Leader for Chubb Commercial Insurance, one of the largest Chubb Commercial Insurance regions in the U.S.  In this role, she manages the overall profit &amp; loss, growth, retention and development of a $1 billion commercial portfolio.