2022 Agenda

April 7, 2022 | Sheraton Atlanta Hotel | 8:30 am - 3:20 pm ET

All in Eastern Standard Time (EST), UTC -5

8:15 - 9:00 am

Registration and breakfast

9:00 - 9:05 am

Opening remarks from chairperson

Matarie Broom

Managing Director, AIG

9:05 - 9:50 am

Opening keynote: The two most important days in your life

Nzinga Shaw will discuss the pivotal moment in her life that led to the decision of pursuing diversity, equity, and inclusion as a career path, long before it was a mainstream job function. She will share the joy, pain, challenges, and triumphs of her work as an industry leader that has spearheaded DEI at Edelman, the NBA, Starbucks, and Marsh McLennan. In this session, you will learn the importance of multi-dimensional diversity and get actionable steps to help incorporate inclusive leadership skills into your strategic business operations.

Nzinga Shaw

Board Director, C-Suite Executive, DEI Strategist

9:55 - 10:45 am

Panel: Choosing resilience

Resilience is a buzzword in our culture right now, but as we navigate an everchanging business environment, it's proving to be a particularly important trait for leaders looking to excel. In this session, industry leaders will share experiences that required resilience and the skills they leaned upon to succeed.

  • What is resilience, and how can you develop your own level of resilience?
  • What techniques can you use for resilience training?
  • What can you do next to challenge yourself and grow as a leader?
  • Self-awareness, mental agility, optimism, and other traits to focus on
  • Tips for coping with stress and using it to perform better


Angela Schaefer

VP & Chief Human Resources Officer, Safety National


Tracey Estes

Executive Vice President, Arch Insurance Company

Lori Agee

Vice President, Strategic Relationship Leader, Everest Insurance®

Keith Paschall

Commercial Insurance Senior Territory Manager, Liberty Mutual

Erica Kidder

Senior Project Manager, The Hanover Insurance Group

10:45 - 11:25 am

Interactive workshop: Communicating your value through presenting with impact

Do you sometimes find it hard to communicate the value that you bring to a team, project, or organization? Would you like to learn ways to talk about what you've done without coming across as bragging? In this guided networking workshop, you'll be exposed to and implement two, simple concepts that will turbocharge your networking skills in a fun and relaxed way – no matter where you are in your career.

Monique Russell

Global Communication Skills Expert, Clear Communication Solutions LLC

11:25 - 12:05 pm

Fireside chat: Diversity and inclusion initiatives that are working

It’s been a year of disappointments and lost battles, but also times of freeing change and hope. As an industry, it’s important that we continue to have candid conversations about how we can tangibly move forward and grow together through diversity, equity and inclusion. In this session, transformational leaders will discuss key initiatives that are getting results.

  • The problem with positive discrimination
  • Creating a truly supportive culture – what’s working?
  • Companies and programs that stand out in terms of DEI
  • Where can we be more inclusive as an industry?


Safiya Reid

Director, Diversity, Equity & Inclusion, Pure Insurance


Joyce Duarte

Senior Vice President, Allied World

Tracy Wade

Head of Coverholder Distribution, Brit Insurance

Terry-Dawn Thomas

Vice President – Head of Claims University, Zurich North America

12:05 - 1:05 pm

Networking and lunch break

1:05 - 1:45 pm

Creativity and its radical impact on team cohesion, engagement, and your leadership

Creativity is not just for kids and artists. Universally touted as the skill you and your company need to survive and thrive in the decade ahead, creativity is an elemental human gift. Leaders who prioritize creativity drive better individual and organizational results, team cohesion, engagement, decreased turnover, increased job satisfaction and performance, and even profitability. But what does everyday creativity in the workplace look like, and how do you utilize it to stand out as a leader?

  • Comparing divergent with convergent creativity
  • What barriers and obstacles prevent individual creativity?
  • Exploring the Creative Problem Solving framework and how it applies to you
  • What are the benefits for organizational performance of leading with creativity?


Tinsley English

SVP & Regional Business Insurance Operations Leader, Marsh McLennan Agency


Glenda Roberts

AVP, Southeast Regional Underwriting Manager, Berkley Technology Underwriters

Joy Mvogo

Senior Underwriter, Philadelphia Insurance Companies

John Allen

EVP and CEO, Chronos Underwriters

1:45 - 2:00 pm

Afternoon coffee and networking break

2:00 - 2:45 pm

Panel: Innovation: Evolving in a digital market

Especially after a shocking year, innovation in the workplace remains necessary to stay relevant and competitive amid rapidly changing markets. How can companies create a culture of innovation and skillfully lead? What technological changes will insurance companies and their leaders need to embrace to be successful? Hear from key leaders as they share how the industry has progressed in 2021 and where we are heading.

  • How has innovation played a role in your company and influenced your leadership principles?
  • Finding client success in a remote world
  • Virtual leadership: Communicating without face-to-face interactions
  • What we can expect to see in insurance in 2022 and beyond


Mary Guzman

Founder/CEO, Crown Jewel Insurance


Alexis Vaughn

Director of Agency Marketing, Cowbell Cyber

Lisa Wardlaw

Global Head of Insurance Solutions, ICEYE Solutions

Shawn Woedl

CEO, REInsurePro

Kristin Adams

Executive Vice President, Aon

2:50 - 3:15 pm

Closing keynote: A woman’s journey to authentic leadership

Women are often advised they must behave in certain ways in order to fit in and become effective business leaders. In this closing session, industry leader Helaina Jolly will describe a different path on the journey to success. She grew from accepting a “must fit the mold” career approach often imposed upon women, to embracing authenticity in every aspect of her work. Helaina will share her experiences, including how she has learned to establish a healthy mindset of work-life integration while moving beyond stereotypes and gender bias.

Helaina Jolly

Sr. Broker Relationship Leader, Munich Reinsurance America, Inc.

3:15 pm

Closing remarks

3:20 pm

Networking reception

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