Jennifer Hoolehan Kyung
Executive Director | Financial Services Advisory, Ernst & Young, LLP
Jennifer Hoolehan Kyung is an Executive Director in the Financial Services Advisory practice at Ernst & Young LLP, focused on large-scale transformations for Property & Casualty Insurance clients. She specializes in underwriting, operations, and the insurance workforce and workplace of the future. With over 25 years in the P&C Insurance Industry, Jennifer has shown a passion for improving the way we work and our talent and diversity in insurance.
While at Zurich North America, Jennifer held a number of leadership roles, including Head of the Underwriting Support field organization, Head of Underwriting and Claims Quality & Training, Director of Product Management Programs, and founding member and Chairperson of the Women’s Innovation Network. Jennifer most recently led the Zurich North America Headquarters effort, a 783,000 SF, award winning, built-to-suit Headquarters for 3,000 people in Schaumburg, IL. This effort included the design, development, technology and change management which drove the workplace of the future for the organization.
Jennifer was also a Senior Engagement Manager with Accenture performing strategic and process consulting engagements for Fortune 500 Property & Casualty Insurance companies.
Jennifer holds a Bachelor’s degree in Economics from Northwestern University and she sits on the Board of Directors for WINGS, Program, Inc., and is a Liaison on the Board of Directors of the Insurance Industry Charitable Foundation (IICF) in the Midwest Region.